Experience has shown time and time again that – despite the best of intentions – our customers’ wireless networks are often neglected after deployment. The combination of multiple teams relying on it for access to their critical data (dispatch, maintenance, high precision GPS, operator safety, etc.) and a lack of accountability as to whom is responsible for its performance and maintenance often results in a network with performance and reliability that degrades over time.
Compounding that, as applications are added in response to the needs of the mine’s teams, and as utilization of the network increases in response, performance degradation begins to happen at an exponential rate. Wireless networks become slow and unresponsive, time to resolve issues increases, and the value that the network adds begins to drop steeply as the cost (and pain) of maintaining it grows.
If this describes your experiences with your wireless network, the good news is that you’re not alone -and a proper understanding of your pain points will ensure you can now engage the support you need.
Let’s review some of the typical pain points we see in the field.
Mining influencers, conferences, magazines all talk about the need for miners to digitalize at the risk of losing market share to competition. This statement can be overwhelming and individual circumstances should be applied to it.
Miners might raise some of the following questions: 1) what does digitalization really mean?, 2) how does it apply to my operations?, 3) how to I plan or evolve my mine’s technology roadmap around digitalization?
We look here at how to start the digitalization process for smaller operators from a connectivity perspective.
Cost, onsite support and inability to justify short-term ROI have all contributed to the incapability of many smaller operators to invest in the deployment of near real-time applications on-board their mobile equipment.
Add the cost of the application- whether be dispatch, asset health, etc. – to the cost of deploying and maintaining a full scale wireless network, and many are unable to justify the ROI on their project, and remain stuck in the manual collection of their data.
We will examine the traditional limitations faced by smaller operators in this quest towards the Digital Mine, before discussing over the next few weeks how each of those limitations can be tackled, quickly and cost-effectively.
As previously discussed, a hybrid LTE/InstaMesh client solution presents a number of benefits to mines considering LTE. Often the mines investigating LTE solutions are larger mines, or those considering moving to autonomous operations.
LTE does however present a number of benefits to small operations too, and can even be an avenue towards starting their digitization process, when combined with appropriate planning and technology partnership.
Our miner has been going about their business of getting product to their customers, and using the same tools and processes, for years. They aren’t a big operation, only a couple of diggers and ten trucks, so the idea of spending big on some hugely expensive FMS or Asset Health system just doesn’t seem to make sense. Now with the advent of smart Internet of Things (IoT) products and technologies, a technology rich future appears to be cost prohibitive and further out of reach to our small miner.
Actually, the opposite is true! Choosing the right technology can mean a gradual, and cost effective, way of introducing new technologies into mining operations. How does that work you may ask?
In its 2017 report titled ‘Digital in Mining: Progress … and Opportunity’, Accenture reported that “56% [of mines were] considering merging their IT and OT groups within the next 12 months’. While significant progress has been achieved, the two groups are still learning to work together at most sites to address common issues around wireless network reliability, mobile data access and cybersecurity among others.
The distinct functions each group is accountable for has a lot to do with this difficult merge. It’s however critical to review the silver lining in converging IT and OT when it comes to the digital mine – enhanced productivity through real time data access provided by a reliable wireless network and reduced technology Capex.
All of our industry leaders talk about innovation as one of the key mechanisms to step change in our business. The conversation is as applicable in any industry as it is in mining. As a result, we certainly have no shortage of research organisations, committees, in-house research and development teams all working diligently to drive greater value in our respective ecosystems.
By definition, the connected mine requires connection to all your mobile and fixed devices at any one time. Monitoring of your wireless network to ensure its reliability and connection to all your devices is therefore paramount.
However, the unique environment in which miners operate, only allowing for a limited network bandwidth, combined with the criticality of the mining fleet applications quickly differentiate network monitoring solutions.
While the large mining houses move rapidly towards automation of mobile operations, generally their whole operational environment is powered by a single OEM chosen by the customer. This strategy not only specifies the types of trucks a miner uses for example, but also dictates the technologies required to support the autonomous operations, from the wireless infrastructure to the machine access technology. All of which has to be approved by the machine autonomy vendor.
If a customer wishes to use alternate technologies, the costs and logistics associated to validate and test a customer preferred alternative are often prohibitive and so, in most cases, things stay the same and the advantage to the customer of implementing newer and better performing solutions is lost.
Deployment of an out-of-the-box fleet management or asset health solution is not always an option for smaller operators. Add the cost of the application to the cost of deploying a full scale wireless network and many are unable to justify the ROI on their project, and remain stuck in the manual collection of their data.
The applications traditionally have requirements for relatively high cost hardware and software, as well as a network requirement for full coverage throughout the site. That doesn’t make it the only solution.