Remote work and cost cutting can affect the performance of the wireless network you rely on for your operations. Allocated budget might be postponed, personnel count reduced, yet your operations need to perform more efficiently than ever.
Network-as-a-Service (NaaS) might help you address those challenges by ensuring you rely on a technology solution that provides you with access to all the data your mine needs to perform optimally without impacting your cash flow.
There is no doubt about it – it is difficult to be proactive in the management of your wireless network. Yet, it is more critical than ever to be efficient, especially with the ‘new normal’ world we are moving to
While site visits might currently not be possible for many, we will review here 5 ways that a site visit can be performed remotely.
So, discover, learn and don’t wait to talk to your technology partner.
3D-P works with a diverse, wide variety of clients – large to small, quarries to mines to airports, located all over the world – and during my tenure it has been very interesting to note both the differences, and commonalities between the clients and the diverse solutions we employ.
For example, no matter the industry, we can always apply the 3D-P pillars of successful network design:
- Understand the environment – geographically, culturally, and technologically
- Design for the application – now, and for the future
- Bring the best solution forward – best for the customer, not for us
Those are the common pillars we can use to build a stable, high-performing network for any customer, regardless of their size, industry, or application. The conversation then becomes one that can be different for every customer:
How can they best, most cost-effectively support that network?
Whether you are identifying and fixing coverage issues, or trying to measure the performance of your wireless network the current set of tools available to you can be expensive, lacking in functionality, or extremely time consuming. 3D-P’s Managed Services offering of Network Performance Analysis Toolkit (NPAT) as a service aims to help you understand your wireless network performance by providing you and your team with a powerful map based visualization of key network performance indicators without needing to buy additional software.
As covered in previous blogs, the performance of a mine’s wireless network typically decreases with time. This is caused by a number of factors, but one of the most common is a lack of dedicated personnel. It’s often someone’s part-time job to ‘keep the network up and running’.
Initially this may be fine, but over the course of time leads to a network with a design that creeps from the original intentions, and whose performance is unsustainable.
The good news is that maintaining performance of your wireless network doesn’t necessarily require hiring and managing a full time on-site team.
Instead, and depending on the criticality of your network, the 5 following tips will help you ensure uptime of your network without the need to in-source full time network administration personnel.
Through this blog, we will discuss a recent and interesting emergency call from one of our customers at a large surface mine, highlighting the importance of proactive monitoring of your wireless network and implementation of a proper process around configuration management.
This customer, which is a large, well-connected and technologically advanced mine, had started noticing sudden network performance degradation, which appeared out of the blue on what had been an otherwise high-performing network.
Experience has shown time and time again that – despite the best of intentions – our customers’ wireless networks are often neglected after deployment. The combination of multiple teams relying on it for access to their critical data (dispatch, maintenance, high precision GPS, operator safety, etc.) and a lack of accountability as to whom is responsible for its performance and maintenance often results in a network with performance and reliability that degrades over time.
Compounding that, as applications are added in response to the needs of the mine’s teams, and as utilization of the network increases in response, performance degradation begins to happen at an exponential rate. Wireless networks become slow and unresponsive, time to resolve issues increases, and the value that the network adds begins to drop steeply as the cost (and pain) of maintaining it grows.
If this describes your experiences with your wireless network, the good news is that you’re not alone -and a proper understanding of your pain points will ensure you can now engage the support you need.
Let’s review some of the typical pain points we see in the field.